Return Policy
At Hair Lucky Mucky, customer satisfaction is important to us. We take great care in crafting and delivering high-quality hair products. However, if there’s an issue with your order, we’re here to help.
Return Window
We accept returns within 5 days from the date your order is delivered.
Eligible Reasons for Return
Returns are only accepted for the following reasons:
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Damaged product received
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Wrong product delivered (different from what was ordered)
Please note:
Returns for reasons such as change of mind, dislike of color/style, or personal preference are not eligible.
Return Conditions
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Product must be unused, unworn, and in its original condition with all packaging, tags, and hygiene seals intact.
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A clear unboxing video or photo proof showing the issue (damage or product mismatch) is required.
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Items must be returned in the same box or secure packaging to avoid further damage during return shipping.
How to Initiate a Return
To initiate a return, please contact our support team within 5 days of delivery at:
📞 +91-90355 51110
Include your order number, the reason for return, and supporting images or videos.
Refund or Replacement
Once your return is approved and the product is received and inspected:
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You may choose a replacement, or
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Receive a store credit (valid for 6 months)
Refunds to the original payment method are not available at this time.