Shipping and Delivery
Welcome to our Shipping and Delivery Policy page. At LuckyMucky.com, we strive to provide clear and transparent information about how we handle the shipping and delivery of your orders. Please read this policy carefully to understand our processes, timelines, and costs.
Contact Information
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Email: hairluckymucky@gmail.com
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Mobile: 9035551110
Order Processing Times
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All orders are processed within 1-3 business days (excluding weekends and holidays) after the order is placed.
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During high-volume periods such as holidays or promotional sales, processing times may take longer. Customers will be notified of any delays.
Shipping Methods and Costs
We offer the following shipping options:
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Standard Shipping: Delivery within 5-7 business days.
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Expedited Shipping: Delivery within 2-3 business days.
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Overnight Shipping: Delivery by the next business day.
Shipping costs vary based on the selected method, destination, and package size. If free shipping is available for orders above a certain value, this will be prominently displayed during checkout.
Delivery Regions
We currently deliver to the following regions:
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Domestic: All states within [Country Name].
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International: Selected countries—please check availability during checkout.
For international deliveries, customers may be responsible for customs duties or import taxes upon package arrival.
Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your shipment on the carrier’s website or through your account on our website.
Failed Deliveries
If a delivery attempt fails due to incorrect or incomplete address information provided by the customer:
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The package will be returned to us, and we will contact you to arrange a second delivery attempt.
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Additional delivery attempts may incur extra charges.
Damaged or Lost Packages
If your order arrives damaged:
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Contact us immediately at hairluckymucky@gmail.com or 9035551110.
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Provide photos of the damage for verification.
If your package is lost:
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Use the tracking number provided to locate your shipment.
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Contact us for further assistance if the issue persists.
Delivery Exceptions
We do not ship to:
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P.O. boxes or APO/FPO addresses.
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Certain restricted areas due to high delivery costs or product limitations.
Returns and Refunds
For information regarding returns and refunds, please visit our [Return Policy Page]. If items need to be returned due to shipping issues, we will guide you through the process.
Additional Information
Please note:
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Delivery times are estimates and may be affected by unforeseen circumstances such as weather conditions or holidays.
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Packaging is designed to ensure product safety during transit while enhancing your unboxing experience.
For any questions or concerns regarding this policy, feel free to contact us via email or phone. Thank you for shopping with us!